Technician's Notes


Service Tip, February 2013

You’ve all heard the saying “The only constant is change”, right?  Well, change applies to your sewing machine as much or maybe even more than to most everything else around you. This is why your machine goes on running nicely for months on end, and then suddenly, apparently without warning, messes up.

Modern sewing machines are surprisingly complex and precise machines, in which everything has to work together in order to produce the results you want.  Unknown and unseen by you, inside your machine all sorts of changes are taking place, pretty much all the time.   Cams are wearing, adjustments are slipping, electronic settings are changing, bearings are getting loose, assemblies are disassembling, etc.

At some point, this stuff piles up on you and you begin to see missed or loose stitches, unbalanced feed, recalcitrant settings and things like that. This is why we say to bring your baby in for an annual service.  Service isn’t just cleaning and oiling, although those are vitally important;  it’s like an annual physical examination, where key adjustments are made, worn parts are replaced and performance is brought back to factory standards. 

Sometimes we’re even able to exceed factory performance.  That’s because we can spend more time on details than the factory can economically manage, and we have the advantage of having a machine that has been run long enough to have its’ various adjustments and assemblies settle in.  Broken in, as they say.

We can also optimize adjustments to complement the way you use your machine, so by all means, tell us if you want a certain function examined in detail.  A certain stitch, for instance, or a certain thread or fabric you use often.  Machines that have the advantage of regular servicing by qualified people last longer and perform better than machines that don’t.  At the end of the day, it’s more economical to service regularly than to wait and have expensive repairs on your plate.   (I don’t like telling you about those, either.)  ----  Boone